Sample of Performance Measurement Scope of Work: Organizational Gap Analysis
I. Inventory of organization’s program measurement
- Identify what is being measured today (current outputs and outcomes)
- Compare to national/ local funder or stakeholder/board reporting requirements
- Review specific tracking systems for outcome measurement
- Determine overall organization’s capacity for evaluation and measurement
- Review communication of results to funders, board/other stakeholders, customers/clients
- Review use of findings to make informed decisions for organization/program
- Identify measurement gaps (if any) for current programs
- Identify measurement gaps (if any) for proposed programs
II. Key Deliverables
- Findings & Conclusions
- Action Plan / Strategic Initiatives
III. Examples of Major Implications
- Measurement process / Infrastructure is fully adequate (or has identified gaps)
- Data analysis / sub-segmentation / targeting strategies identified
- Communications strategies may be enhanced (annual reports, briefs, etc.)
IV. Strategic Plan Integration
- Strategic plan initiatives (both program/non-program) are directly linked to outcomes / measurements (with specific timetables for implementation and reporting)